DMV: Green Bay-area Excel Driving Center closed

MADISON, WI (WTAQ) - The state Division of Motor Vehicles says that a Green Bay-area driving school has shut down.

DMV officials were notified last week that Excel Driving Center would be closing. The agency says that it affects about 250 students at different levels of training.

Bureau of Driver Services supervisor Deb Kraemer said they're working with other driving schools in the area to figure out ways students can complete their training.

The DMV says it will contact students within the next two weeks with information on how to complete their training and how to recoup lost tuition payments through Excel’s state-required bond.

The DMV also offers these tips on choosing a driving school:

    Use accredited driver training schools. Check http://wisconsindmv.gov and search Driver Training Schools for a list of accredited independent driving schools in Wisconsin.
    Contact local schools as some public and private high schools still offer driver education programs.
    Explore online training options through South West Technical College’s accredited online course.

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Getting behind the wheel and taking a drive is one of the most refreshing accomplishments of the modern day life. It grants one a taste of freedom and a feel of confidence to explore and tour the world and discover at one's will. However, it is an undertaking that bears a great responsibility on the side of the driver, and getting professional driving lessons is a major step in sealing this accomplishment. Finding a reputable driving instructor or school locally is an easy thing to do and if you do end up learning with someone that you feel isn't right, you also have the power to change and go elsewhere.

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Competency may be issue: Did driving teacher cross line?

There may be an issue of competency for a 70-year-old driving instructor who is accused of inappropriately touching three female students while allegedly trying to teach them the rules of the road.

During a court hearing earlier this month, a judge scheduled a March 30 trial for Jose Peregil, of 76 West Sixth St., Lowell, who is accused of touching three teenage girls in a sexual manner during separate driving lessons in 2013.

But defense attorney Michael Najjar notes in court documents that while Peregil denies the allegations, a psychiatric evaluation of Peregil performed in September "casts into question" Peregil's ability to comprehend or control his actions.

Peregil has pleaded not guilty to charges of accosting and annoying a person of the opposite sex; assault and battery (six counts); and criminal harassment (two counts). Peregil is free on personal recognizance on the conditions that he not teach at the driving school and have no contact with ay children under 16. The Registry of Motor Vehicles has suspended Peregil's driving instructor's license. Peregil and his wife have owned and operated Safety First Driving school for 15 years.

Lowell police allege that in 2013, three Lowell girls - two who were age 18 and a 16-year-old - told police that while taking driving lessons with Peregil he repeatedly talked about sex, asked them intimidate questions about their sex lives, and touched them on the thigh, arms and other parts of the body.

The youngest girl told police that Peregil allegedly kissed her hand and asking her if he could kiss her down there.

At the end of the lesson, Peregil allegedly told the girl to call him to set up a plan to make a plan to see each other. As she left the car, Peregil allegedly told her, "I love you" as the girl ran home.

Peregil is adamantly denies the allegations, Najjar said.

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Melbourne cabbies to be given eight chances to pass controversial driver knowledge test

Melbourne taxi drivers will be given four times as many chances to pass a controversial knowledge test, after nearly 99 per cent of cabbies failed it.

The test was introduced in July 2014, and must be completed by all new drivers in metropolitan Melbourne, and those with less than five years' experience.

There had been complaints that the test was too hard, with just six out of 444 drivers passing since it was introduced.
The taxi 'knowledge test':

    Introduced July 1, 2014
    444 people have sat the test
    6 people have passed all three modules
    54 people have passed one or more modules
    17 existing drivers have failed a module twice, losing their endorsement

Instead of having two chances a year to pass the test on driver behaviour and geographical knowledge, drivers will now have eight.

Taxi Services Commissioner Graeme Samuel said the standards expected of taxi drivers remained high.

"The test itself hasn't changed, nor has the standard we're requiring of the drivers - those standards remain the same," Mr Samuel said.

"What we're doing though is giving the drivers four chances to sit the test and we're giving them some assistance in the training by producing a training manual."

Previously, drivers were allowed two attempts to pass each of the test's three modules.

Mr Samuel said the new training manual would be in addition to training hitherto provided by training schools, or the taxi companies themselves.

"We're finding that the training is not up to scratch, as a result the drivers are sitting for the test and failing so the Taxi Services Commission has decided to try to assist the drivers by providing its own training manual," he said.

The test includes three modules to establish general and geographical knowledge, as well as driver behaviour and aptitude for customer service.

Each module requires applicants to answer 55 questions in an hour.

They must also meet a "satisfactory degree" of understanding and proficiency in the English language.

Mr Samuel said that the changes were not an admission that the test was too difficult.

"The test remains the same, the test is exactly the same test that's always been in place," he said.

"What this is doing is saying to drivers that we'll give you greater opportunity to be able to sit for the test."

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Zagade finds incriminating books of agents during drive

After making RTOs in Mumbai region "tout-free", state transport commissioner Mahesh Zagade has begun his surprise inspections at the offices and has already seized a few notebooks owned by unscrupulous agents.
Sources close to him said the books contain details of all transactions made by agents, sums collected and also commission to be paid. "Incriminating" books will now be kept as evidence by him to show the government how illegal business by touts thrived outside every RTO in Maharashtra.
The books also contain inflated rates for getting work done. For example, work to get a new licence could cost an applicant anywhere between Rs 500 and Rs 2,000.
On Tuesday, there was a steady flow of bona fide visitors to all three city RTOs and as many as 500 applications were cleared by each office. The department issued notices to some car dealers and driving schools that have stopped work either in protest or after being threatened by touts. "Why should car dealers work through touts? They should appoint their own staff to get cars registered for customers. We (RTO) are here to accept their documents and process them for new smartcards and allotment of registration numbers. If they do not come to us, it will delay registration," said an official.
A few RTOs have also sought police protection. Agents, though, have said they were protesting peacefully and were targeted "unnecessarily".
Meanwhile, notices were issued to driving schools stating they they must provide a proper 21-day course to applicants and ensure they arrive at the RTO after online registrations.
Zagade had also assured of helpdesks at RTOs. Wadala has already started one with two officers and a clerk.

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Cab drivers acquire soft skills for better service

Jagdeesh JR has been driving taxis for a decade, but it was only after he spent a few hours on soft skills and crisis management training from the cab firm he joined recently, that he could finally win the approval of customers."I have observed that customers become relaxed and happy when we talk to them in a certain way and I am thankful that I picked up these skills. I also learnt how to deal with irate customers and when I use the tactics, I often succeed in diffusing the tension," said 30-year-old Jagdeesh.Like him, thousands of drivers who have enrolled with cab firms in the city and across the country, are feeling the difference in the quality of life after learning about the proper way to greet, dress and behave when a customer is in their car besides other aspects of interpersonal relations.While many experience a growth in business with increased return bookings, others are recording an increased profit in their other businesses as their behaviour makes them stand out."Our aim is to make the drivers realize that they work for the hospitality industry and how behaviour can help establish the firm's service standards for the customer," said Aprameya Radhakrishna, co-founder and director, TaxiForSure.The training is no more than a single day's affair as cab firms are now taking it more seriously, in a bid to stay on the top of the game.Role play, skits, case studies, videos, group discussions, practical workshops and professional, custom-designed courses for driver training are now replacing the hurriedly organized one-hour lectures in the classrooms."After the training, I learned how to pick up calls, greet customers and how to modify my greetings for men and women passengers. All this is helping me in my small eatery business too," said a driver who works with Uber.While Aziz Sayyed, another driver working with Uber, said his regular drill now includes opening doors for women passengers, asking them their preferred routes and waiting for some time after the drop to ensure the woman passenger has got inside her house safely. Sayyed, who owns a mattress shop too, said that he is happy he has learnt how to be organized and improve documentation. It has fetched him special appreciation from his customers, especially foreigners.Prem Kalliath, chief operating officer at Meru, said drivers working with them have been given refresher training on how to behave especially when they are ferrying a woman passenger, since the past one and a half years. "Drivers are explained what they should and should not do -- such as not engaging in unnecessary conversation with a woman passenger, always maintaining distance between yourself and the lady, no playing loud music and not adjusting the rearview mirror repeatedly. We also explain the reasons," said Kalliath.While the drivers are imparted lessons on personal hygiene, phone etiquettes and dressing, they also learn from professionals like getting tips about maintaining the car and the rules and regulations pertaining to their city.Old cab companies like Meru have meticulously adapted the 'defensive driving' techniques or best practices from other countries to teach the drivers road etiquettes in a simple manner.While Meru has set up an official Meru Training Academy, where professionals from respective fields design the training modules for their drivers, TaxiforSure is setting up a 'finishing school' for drivers - which is open and free for all drivers.The firm will start with around 20 drivers per batch from their own stable, but Radhakrishna said the specialized training will be open to all drivers from the country. This finishing school will have six two-hour sessions in multiple slots during the day. Sessions include - driving skills, behavioural skills, gender, language and age sensitivity which will be taught in dedicated training rooms."The finishing school aims to bridge this gap by empowering the drivers with the right attitude and abilities. We believe that through this school the drivers will be able to respond and engage with the customers in a much better way and customers too will have a better experience," he added.Drivers are monitored regularly by our teams and many who get consistently high ratings in training and through feedback, have become trainers, said Sakshi Vij, executive director of Carzonrent India, the mother firm of the radio taxi service called Easy Cabs.

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IPS drivers scan roads for delay decisions

Every morning when winter weather moves in, Indianapolis Public Schools sends out five drivers to scan the roads and check conditions to make a decision whether to delay or cancel school. On Tuesday, 24-Hour News 8 rode along with Scott Martin, the IPS Deputy Superintendent for Operations, to get an inside look at how the decision is made.Starting at 3:30 a.m. the five drivers each take a designated part of the city to see how the roads are holding up in the snow. Each driver will put their vehicle in two-wheel drive to experience the roads how parents will, if they do not have four-wheel drive vehicles. They’re also considering how a bus would move through the snow, because buses start to slow down in 4 inches of snow.“The thing about this business is that it’s never the same. It depends on what time the snow comes in, how long it lasts and when the heaviest snow hits,” said Martin.Martin even got out of the car to walk around in the snow and feel it, because the type of snow can also make a big difference for buses. Heavier snow is more difficult for buses to navigate. One of the key factors in making a decision is the side streets, because buses are driving on so many side streets to pick up children. Four of the five drivers have experience driving school buses so they know exactly what to look for.At 4:45 a.m. the drivers each make a recommendation to the superintendent, and at 5 a.m. he will make a final decision. Before 4:30 a.m. Martin said he already had a good feeling that IPS classes would start on time Tuesday morning, and he was right. IPS schools did not delay or cancel classes.“We can just tell by the amount of snow that our buses would not have a problem going. It will slow them down, but it would not prevent them from safely picking up students and staff,” said Martin.Martin said the top priority is the safety of students, and that doesn’t always mean having a snow day.“Our goal is to go to school. We need kids in school. for a lot of reason, first of all is the education. Second of all, is it’s a good, warm place for them to be and there’s food. It’s just so much of a better place for them to be than out sledding,” said Martin.

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More practice now required for Minnesota's teen drivers

New laws taking effect Jan. 1 will require young drivers to spend more time on the road before they are issued a license.

• Related: Four Minnesota laws that take effect Jan. 1

Young drivers will now need to spend at least 50 hours driving with parents and other adults — at least 15 hours of which must be at night.

"They're also required to log those supervised practice hours, and they'll have to submit the driving log when they go to take their provisional driver's license test," Department of Public Safety's traffic safety coordinator Gordy Pehrson said. "The minimum hours of 50 and 15 are just that. They're minimum requirements."

The state will also offer a new voluntary 90-minute class for teens and their parents. It's designed to educate families about the risks that young drivers face and will offer ways to reduce those risks. The class will also cover the rules in the state's graduated license law.

"I would suggest that they contact their local driver education provider, wherever their teen is going to be taking their classroom and, eventually, behind-the-wheel training," Pehrson said. "Ask them about it. It's typically through community education, commercial driving schools or public schools."

State officials hope parents will see the class as an opportunity to help keep their new drivers safe, rather than an obligation.

"As long as teens continue to be over-represented in traffic crashes, we have a call to do something about it," said Pehrson. "And involving, engaging and empowering parents to do something is what its all about."

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